Privacy Policy

1. Who We Are

ScaleUp Devs provides website design and Microsoft 365 setup services for trades and service-based businesses across Somerset and the UK.

For data protection purposes, we are the data controller of any personal information collected through this website.

If you have any questions about this policy, contact us at:

• Email: contact@scaleupdevs.com

2. Information We Collect

We may collect personal information when you use our website, fill out a contact form, or communicate with us directly.

This may include:

• Your name
• Your email address
• Your business name (if provided)
• Any message or enquiry you send us
• Technical data such as IP address, browser type, and device info

3. How We Use Your Information

We only use your personal data when necessary to run our business and provide services. This may include:

• Responding to enquiries and contact requests
• Providing quotes, proposals, or service details
• Delivering contracted services
• Improving website performance and user experience

4. Legal Basis for Processing

Under UK GDPR, we must have a lawful reason to process your data. We rely on the following bases:

• Legitimate Interests — responding to enquiries and operating our business
• Contractual Necessity — delivering services you request
• Consent — where required for cookies or marketing communications
• Legal Obligation — if required by law

5. Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with the site.

These tools may collect anonymised information such as:

• Pages visited
• Time spent on the site
• Device and browser type
• Approximate location (non-identifiable)

You can control or disable cookies through your browser settings.

6. Sharing Your Data

We do not sell, rent, or trade your personal data to third parties.

We may share limited information only when necessary, such as with:

• Website hosting providers
• Email communication services
• Analytics providers (e.g., Google)

All third parties are required to handle your data securely and lawfully.

7. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access.

However, no online system is completely secure, and we cannot guarantee absolute protection.

8. Data Retention

We only keep personal information for as long as necessary to fulfil the purposes outlined in this policy, including responding to enquiries or meeting legal obligations.

9. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing in certain circumstances
• Withdraw consent at any time
• Lodge a complaint with the ICO

To exercise these rights, contact us at: contact@scaleupdevs.com

You may also complain to the UK Information Commissioner’s Office (ICO): www.ico.org.uk

10. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we recommend reviewing their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.